The acronym for the International Organization for Standardization ought to be IOS.
However, they decided to use ISO as their global brand.

They use ISO for 2 main reasons:

1. It means equal in Greek, and the world knows it (isosceles triangle)
2. It ties back to following standards and norms that can level the playing fields

This international organization is responsible for over 20, 000 documents that provide guidance in order to standardize organizations and set them up for success in specific areas.

In the Quality arena standards are a set of requirements or guidelines that can be used to ensure quality, safety, and efficiency of products or services. The ISO organization authors these standards by assigning committees of experts to write and validate. Some of these standards are industry specific. However, most quality related standards use ISO 9000 standards as the foundation of their guidelines.

FQ serves the following standards:
          • ISO9001                             • ISO13485
          • ISO17025                           • ISO14001
          • IATF16949                        • ISO45001
          • AS9100                              • AS9110/ AS9120
Need specific information regarding a standard or you have been tasked to implement a standard that you do not see on the list above? Contact us by using the form to the right.

Planned activities focused on consistently meeting customer requirements and enhancing their satisfaction. Top Management is expected to be supportive and provide leadership in the implementation and maintenance of the QMS. The QMS is centered around policies and activities that:

1. Help you meet goals and vision of the business.
2. Help identify areas for improvement and carry out such activity.
3. Allow you to monitor and measure the system(s), processes and products/services.
4. Ensure the business defines roles and responsibilities throughout the organization,its required competency levels and needed activities to meet the competencyrequirements.
5. Allow you to create documents that set guidelines for the QMS and records thatprove compliance.

• Example of documents could be: plans, high-level workflows, forms,procedures and work instructions.
• Example of records could be: customer orders, job travelers, orders, project files, forms filled out.

ASQ is the American Society for Quality. It has more than 80 thousand members. You can make yourself a member of this global community where you can take advantage of training and quality tools. Factor Quality’s principal consultant is a speaker for the ASQ sections of Orange Empire and Southern California.

Go to asq.org to see a list of events, you never know when our principal will be speaking.

A registrar or certification body is a competent organization that is contracted to perform 3 rd
party audits and issue a certificate confirming that an organization meets the requirements
of a standard. Factor Quality recommends that you work with an accredited certification
body.

If you need registrar recommendations, contact us at info@factorquality.com.

Great question.

We have seen people try to implement a QMS by themselves. They buy the standard,
create or buy document templates and try their best to meet requirements.

Unfortunately, when they do, quality management is not well understood, adds unneeded
activities to the business that don’t add value. This normally adds to your implementation
timeline.

Our suggestion is USE A CONSULTANT. If they are true experts of the standard it will help
your organization succeed.

We are here to help you. Don’t stress. We’ll make it easy for you to understand and we’ll
help you get certified if needed. If you’d like to see our services click here.

This is a common situation, we often run into clients that have started the implementation
process but are not quite sure if what they have done is sufficient. If you’d like we can review
your documents and give you some feedback. If you’d like to go a step further we can do a gap
analysis to see what needs to be addressed in order to ensure certification. Get a free quote!

Pierre Servan is our principal consultant, owner and leader. He has more than 20 years in the
Quality industry. He helps companies improve, get certified, fix issues and helps our team of experts learn from his experience. He is the one behind the curtain helping the FQ team be
better. He maintains us in sync with the quality industry and ensures that our knowledge is
valuable to all.

If you’d like more information about Pierre Servan, his resume, speaking events etc, please
contact us at info@factorquality.com and/or follow us in our social platforms: